More great Regency pictures from last week!
Regency Pictures, Week in Review
Category: Regency Staff Spotlight
Regency Gardens Staff on Halloween!
Regency in Holiday Mode!
Our delightful resident, Minnie is in the hallway at this moment dressed in full Halloween garb.
She is a police officer!
I just took this photo with her! She is so excited.
Happy Birthday Marybeth – DON Regency Gardens!
Marybeth,
On behalf of your entire Regency family, we wish you many happy returns!!
Dear Pat and Karen,
Dear Pat and Karen,
When you dropped by the Admissions office yesterday to pick up your Mom’s personal effects, I noted the strain and the tears. I’d have cried with you as I did in the past. Unfortunately, I had a prior commitment which I needed to honor and felt terrible that we couldn’t sit and talk for awhile.
I know that you enjoy this blog so I thought I’d put my feelings into words in this venue to offer you some comfort and solace during this difficult time.
When I first met you and Karen a short time ago, you had been taking care of Mom for a long time at home. You were her primary caregiver and were clearly at the end of your rope. You had heard and read wonderful things about the Regency Park Nursing Center and noted our 5 star rating on Medicare.gov.
I was moved from the outset by your fierce commitment to act in the best interests of your Mom. You were torn with the knowledge that you were relinquishing her out of your care. I softly explained that you were simply inviting us into your lives to collaborate with you in order to give Mom the very best quality care and compassion towards the end of life.
At the end of our meeting, you expressed appreciation for my sensitivity and indicated that you trusted me/us implicitly to take care of your Mom with the same degree of love and devotion as you had accorded her. I will always be grateful for your confidence in Regency and I know that we rewarded that confidence to the very end.
You were so happy to hear that at Regency Nursing Centers there are no restrictions with visitation and that you were welcome at all hours of the day. I noticed how you took advantage and came here often to sit with Minnie at her bedside.
You were always mindful and considerate of our staff and you constantly expressed your appreciation for their efforts and compassion.
We discussed how none of us play God to determine the destiny for every person on this Earth. Our job is to simply provide the stellar care and compassion which Regency has become famous for and to let destiny chart its own course.
With Mom’s passing, I’d like to remind you that Minnie lives on in your hearts and ours and that the indelibly positive impact she etched into her family and loved ones will continue to inspire until the very end of time, for we truly do not exist in a vacuum.
Thank you so much for donating her clothing to our facility to use for charity, this is yet a further perpetuation of her enduring legacy.
I leave you with this famous quote and with our warmest wishes from all of us here at Regency Nursing Centers.
“They that love beyond the world
cannot be separated by it.
Death cannot kill what never dies.”
-William Penn-
Regency Gardens Shines Bright!!
We were poring over our magnificent, state of the art Regency websites and noticed that some of our letter testimonials were a bit outdated.
In order to bring the testimonials current, I had to go through countless testimonials we received in the past few months, each one a gem in its own right!!
Where do you start when there is nothing but high praise and accolades pouring in for your facility (I know, we should always have these types of ‘dilemmas’ !)?
So I decided to post select testimonials where the family actually singles out one of our dedicated staff members for an honorable mention!
More than any other testimonials, these are the ones I love most. Our staff rocks and I love it when they get kudos for their compassionate care.
Here, take a look at this picture of our beloved Pauline Miller at Regency Gardens in Wayne NJ.
Well, one of her loved ones recently penned a magnificent testimonial for us which included specific praise for one of our staff members. Of course, I just updated our Regency Gardens website to include this heartfelt testimonial together with a picture of Pauline and her beloved aide!
Of course, Regency Park in Hazlet gets plenty of love too! Same with Regency facilities in Somerset, Lakewood and elsewhere in NJ.
In fact, check out this awesome recent testimonial for Regency Park from the Marinello family (photos included as well!)
Love On Display At Regency Nursing Centers
For time immemorial, people have tended to throw around the term ‘love’ with reckless abandon.
Still, Love ‘aint what it used to be and has become something of a wholesale commodity; cheap and expendable.
You may know the old proverb about the wise man who witnessed someone catch a salmon, carve it up and cook it for his dinner. The man then proceeded to eat the fish with gusto. In middle of his feeding frenzy, he picked his head off the plate for a nano second and loudly exclaimed, “boy do I love salmon!”
The wise man heard this and immediately admonished the man and said “you don’t love the fish at all, you simply love yourself. If you ‘loved’ the fish you’d have certainly left it alone in its habitat instead of capturing it, killing it, carving it up and eating it!
Perhaps a more current application of this concept would be the guy who loudly proclaims in front of his wife how much he loves her mother! Perhaps here too, the wise man would admonish the hapless fool and point out that he couldn’t possibly love his mother in law, but loves himself instead and therefore understands that he must tolerate her if he knows what’s good for him.
(Hey, sweetheart, if you’re reading this, I really DO love your mother, I’m not referring to her of course! I’m talking about my good buddies, Mr. Smith, John Doe, Tom Dick and Harry and their mothers’ in-law!)
But I digress.
The truth is there are still instances where love actually means something.
In such cases, love is more than mere lip service it is real, quantifiable, tangible and palpable.
I’ll give you two cases in point:
I discussed an admission with a family a few weeks ago. They were researching kosher Rehab facilities in NJ and they found online references (on this blog and elsewhere) to Regency Jewish Heritage in Somerset and Regency Park in Hazlet NJ.
They chose Regency Park for its proximity in relation to where they live and because they are Jewish and “love” it.
(This post acute rehab patient will be admitted to Regency Park later this week from Monmouth Medical Center).
Of course, I quickly pointed out that our beloved President often says that one need not be Jewish to ‘love’ life at Regency Jewish Heritage in Somerset, or Regency Park in Hazlet.
However, the salient point in both of these declarations from the family and our Regency Founder is that the term ‘love’ is invoked with meaning, accuracy and sincerity.
The second example came from a dedicated Regency employee who I overheard remarking yesterday, “I think we should move George to a different room because I love him and feel it would be best for him.”
Similarly, in this instance, the term ‘love’ is used with alacrity, honesty and purpose.
If this employee loved only her own self, she would seek to maintain the status quo and wouldn’t look to create extra work for herself. However, because she truly loves the resident, she isn’t concerned for her own workload, but also for the welfare and best interests of the resident.
When ‘love’ has meaning it rings true and its ‘expression’ is no less beautiful and exhilarating than Beethoven’s fifth!
Regency Nursing Centers Shines Amidst Chaotic Government Shutdown
So the big topic this morning is the government shut down of all non essential services. This means you won’t be able to visit parks, museums, the Statue of Liberty etc. However, you will still continue to be protected by the full ‘might’ of our (severely depleted, diminished, compromised and stretched) brave men and women of the armed forces. You will also continue to receive snail mail via the USPS, which is good news for those who don’t own a computer and still keep pen pals.
Yesterday, I blogged here regarding the impeccable integrity and leadership demonstrated by the stewards of the Regency Nursing and Rehabilitation Centers across NJ.
Well, I received a memo from the indefatigable Mr. Tzvi Gross of the Regency Administration this morning at 12:20am (while most of the people in our time zone are fast asleep), encouraging our admission departments to not to lose our laser focus on providing stellar care, in light of these rapid developments!
ObamaCare, government shut downs, – our news reel is spitting out developments at a hurried clip and the effects to the Healthcare industry will not be without consequence.
However, there will be no adverse impact on the patient care and commitment at any of our Regency Nursing Centers. We continue to offer the very best in compassionate healthcare.
This is what Mr. Gross wrote in part:
“I encourage you to please let our concerned readers, families and residents know that the government shutdown which just occurred at midnight will not affect any Medicare or Medicaid coverage, much less our ongoing commitment to their welfare! So unless some of our patients were planning a trip to Yosemite National Park, they will be fine, comfortable, happy and healthy at all of our facilities.”
This, my friends, is leadership in living color and this is what makes Regency the premier organization in the Senior Healthcare industry!
5 Reasons To Choose Regency Nursing Homes In NJ
5 Reasons to Choose a Regency Nursing Home
- COMPASSION – The most dedicated and compassionate employees are at Regency Nursing Centers. We show a real love for those who fall under our care and they love us in return. We know all of our residents by name. We know their families and extended families, we know their likes and dislikes and we treat them as we’d want our own loved ones to be treated; with dignity and dedication.
- PASSION – Regency employees take to their tasks with a relentless passion for their work. We are cognizant, mindful and ever sensitive to the fact that we are healing people. To this end, we pursue our roles without the view of it being a ‘job’, but rather, a privilege.
- LEADERSHIP – We are blessed to have top down leadership to emulate and learn from. From our visionary Founder and President, to our Regency Administrators, to our Department heads, the level of accountability which is enforced, provides for true excellence in care.
- OWNERSHIP – I once heard our President, Mr. Gross, exhort and encourage an employee to ‘take ownership’ of his role and to view things through the ‘prism and eyes’ of an owner. This mandate shook me with its profundity and wisdom. What does an owner do? I’ll tell you. It isn’t what the employee at Home Depot did to me the other day when I asked him for the proper aisle where the gaskets are located. He practically didn’t make eye contact and summarily pointed me in the (wrong) direction. I wound up looking for a ‘gasket in a haystack’. An owner doesn’t do that. Rather, an owner walks with you to the exact product you are looking for and spends time with you to discuss your needs until you are happy.
An owner is the opposite of the absentee husband whose guest asks him where the bathroom is located and without looking up from his newspaper, he tells the guest to ask his wife because “she puts everything away!” No, an owner takes real ownership. An owner has a relentless drive to achieve excellence in customer satisfaction. An owner approaches his role within the organizational hierarchy with an eye on representing the true ownerships interests to the best of his/her ability. The net result of such a mindset, is a thrilled and happy resident and family. At Regency, every employee takes ownership.
5. BEAUTY – Regency Nursing and Rehabilitation Centers are gorgeous, period. I cannot properly explain or quantify the beauty of our facilities and lush grounds. Call me and Ill show it to you in person!
Sweet Music at Regency Nursing Homes in New Jersey!
“Music speaks what cannot be expressed, soothes the mind and gives it rest, heals the heart and makes it whole, flows from heaven to the soul.”
Being an avid music buff and a lover of music, I was thrilled when my kids came home from a concert last night with their faces aglow. They were so happy and although the hour was late, you’d never have known based on their level of enthusiasm.
Music is the key to the soul.
There is nothing like music to reach into the heart of a person in order to solicit emotions deep and powerful.
At Regency Nursing Centers, we are very cognizant of this. It is why our weekly activities are full of music and concerts. We have various performers and musicians who come here on a regular basis and every resident regardless of their cognitive level is touched by our music in some way.
There is more music emanating from our buildings than from any other skilled nursing facilities in our cities of operation.
No, I haven’t conducted the definitive survey on music programs at the other facilities, but knowing what we offer, it is impossible to find a more robust program than ours.
Regency Nursing Centers makes ‘sweet music’ in more ways than one!