Regency Grande would like to give a BIG Regency thank you to one of our own, who continues to be a source of pride for us for her compassionate interactions with our patients and their families.
Margaret was a co-worker with Mrs. Dorothy H. years ago at Saint Clare’s Hospital. Recently, Dorothy was admitted to Regency Grande for rehab and Margaret worked hand in hand with Dorothy and her daughter Darleen, to provide them with a stellar experience. This morning, we received an email from Darleen, who wrote as follows: “I just want to make sure you know how wonderful Margaret McConnell is. She has been a real life saver. She has helped us so much and has gone above and beyond to help us. She has wonderful customer service skills. She is not only helpful, pleasant, answers promptly, if she doesn’t know the answer to something, she finds out for you. Above all, she is very compassionate!” Thank you Margaret!!!
