Stellar Staff at Regency Nursing Centers

Regency Nursing Centers conducts meticulous screenings for all of our hired staff of employees.

We are extremely mindful that every one of our employees and staff will come in contact with our residents in one capacity or another. They must be able to provide the highest degree of compassionate care and their personal character and history must pass our critical scrutiny before they can don the vaunted “Regency Pinstripes.” We do multiple and diverse background checks to ensure their impeccable record, with no ‘skeletons in the closet.’

We don’t ‘just hire’ people to take care of our people and our standards are for more rigorous than most. We don’t compromise one iota when it comes to the wellbeing of our residents.

If it comes up on our radar that a potential employee (has on record) shoplifted a pack of mentos from their local 7-Eleven, we will not allow them anywhere near our residents, period.

And that’s a good thing, especially in light of this news story which made the rounds in our industry yesterday:

A man used a false identity to gain employment at a skilled nursing and rehabilitation facility where he worked for six years, authorities in Tennessee have charged.

Manuel Espinoza faces charges of felony identity theft and resisting arrest, according to local news reports. The 42-year-old was taken into custody Wednesday at his home in Gallatin, TN. He had quit his job at the 207-bed Gallatin Health Care Center in May after managers questioned his identity, reports state.

The facility administrator, Sonya Kemp, has not said what Espinoza’s job title was, but told local reporters that he was “a model individual.” She said he passed the federally mandated background check and drug test when he was hired in 2007, but could not verify whether he presented a Social Security card.

You have got to be kidding me!

I’m always amazed when facilities drop the ball in such an egregious fashion.

So then I hear and read things about how the facility conducted its “due diligence,’ ‘made an honest mistake,’ ‘was able to rectify and ameliorate the situation.’…

…and my personal favorite: “the facility made a comeback.”

Really?!

This is what Peyton Manning has to say about “comebacks”:

“You hear about how many fourth quarter comebacks that a guy has and I think it means a guy screwed up in the first three quarters.”

Our President demands accountability and perfection at all levels.

If you believe in “comebacks” as some type of redemption from a royal botch job when you are treating and healing people, go work for our “competition.”

About Judah Gutwein, L.N.H.A.

As a Licensed Nursing Home Administrator, with additional years of experience as an Admissions and Marketing Director, I am intimately familiar with the challenges of building and maintaining a vibrant census in nursing and rehab facilities. Regency Nursing Centers has a well deserved reputation for excellence in healthcare and I'm extremely proud of our achievements! Thanks for reading our Regency Blog!
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