You know, I was just walking around the Regency Park Nursing Center a few moments ago, and I cannot help but marvel at the beauty of this place made even more festive by the various holiday decorations and motifs.
At Regency Nursing Centers, we celebrate all holidays equally and we always shine especially bright during these joyous times!
I happened to be in a Verizon store the other night to learn about a few smartphones. I wasn’t on a buying expedition but rather to collect knowledge and gather information.
I was met by a sweet lady who started educating me on the different options. Then she suddenly turned to me and asked me whether I planned on upgrading during this visit. I responded that I wasn’t, but that I was simply looking to empower myself first.
Poof! It’s like someone shut the valve.
She went from being super nice and solicitous, to almost cold and indifferent. She thanked me and invited me to continue browsing, but said that she had ‘other customers’ to attend to (I was one of only several shoppers in the store at 8:45 pm and there were clearly more workers than customers at that hour).
So basically, I was no longer the prospective customer, because I didn’t plan on buying today.
This was very unnerving but hardly surprising. Welcome to reality?!
Our reality is consumer empowerment, first and foremost. It doesn’t matter a lick, whether the family is in need of immediate assistance for postacute therapy for a loved one, or if they are ‘just shopping’.
Everyone is treated with the utmost seriousness, attention and dignity.
Indeed, we generate sales by empowering the consumer. We WANT them to ‘window shop’ with us, because once they do, they won’t turn back.
There is no ‘next stop’ after you’ve discovered the Regency Experience.
We many not ‘make the sale’ today or tomorrow, but we understand something the lady in the Verizon store didn’t; there is NO competition when you go the extra mile for your customers.
Hey, perhaps we could in-service the folks at Verizon!
For most people, it means spending oodles and oodles of money online for things you don’t need but simply “couldn’t pass on” because it was being offered at a steal!
For Regency Nursing Centers, Cybermonday is like any other day. It is a day that our online published 5 star ratings continue to speak volumes about the care and compassion at all of our facilities.
It is still a day that happy families promote our stellar nursing and Postacute rehab services online, proudly, loudly and declaratively!
But we don’t do away with traditional sales either!
We still have eager families who are happily touring our facilities today!
Hey, at Regency Park, we even have a clothing sale going on today for our appreciative residents, who enjoy their ability to spend of their own personal money for discretionary items like clothing and beauty treatments!
We do everything possible to facilitate a sense of dignity, independence and autonomy for all of our Residents!
You reached out to me last week on our Regency Facebook Page to ask that I post a picture of your beloved aunt Catherine F. who is one of our superstar residents at the Regency Park Nursing Center in Hazlet.
Well, I am here today and I asked Catherine if she’d be willing to take a picture with me, to share with you (per your request) online.
She said yes!
Here you go!
Judah with a very photogenic Catherine F. Thanksgiving 2013 at Regency Park!
We are thankful for our wonderful residents and their families. We are thankful that they are thriving in our warm and caring environments. We are thankful that they will enjoy our superb slate of activities, concerts and festive meals today.
On a personal and professional level, I am thankful for so much.
I am thankful for my wonderful family, for our health and for the fantastic community we live in.
I’m thankful to you all for reading this blog, which has become a true source of industry information and Regency feedback in a relatively short period of time. Our traffic is increasing by leaps and more and more folks are engaging with us to our great delight!
I am thankful to our beloved Founder, Mr. Gross, who has created Nursing Centers which are the envy of the Healthcare industry. With impeccable integrity, inspiring leadership, grace and passionate compassion, he has fashioned an oasis of tranquility and senior care in every City lucky enough to have a Regency center in its midst.
Mr. David Gross; Founder and President
I cannot think of a better place to work, where “the caring literally comes to life, every single day!”
I am thankful to my colleagues in all of our facilities and to our admissions teams which I am a part of, for treating our residents as we would wish for our own loved ones to be treated.
I am thankful to Mr. Tzvi Gross and Mr. Al Morris of our administration for their exceptional talents and tactical support in all Regency facilities Statewide.
Tzvi Gross of our Administration!Right to Left: Al Morris, Joshua Craven
I am thankful to the families of our residents who work with us in good faith and mutual collaboration everyday for the sake and wellbeing of our shared loved ones!
Finally, I am thankful to our hundreds of patients and residents who love us as we love them and make up the most precious component that is the very fabric of our Regency family!
Oh…..and if I could digress for just a second..
Did you know that today is a big day for running and races in general! There are a plethora of “Turkey Trots” and events across the country.
Eat the turkey, but don’t run like a turkey!!
I’m here in our admissions department today, so I wont be participating in any races (although I did run 5 miles solo this morning), but I did come up with our own version of the “Turkey Trot” in honor of the Holiday, which I’d like to label, “The Regency Trot!”
Here is my inaugural logo!
REGENCY NURSING CENTERS: AN OASIS IN EVERY COMMUNITY!
Regency loves providing beautiful and therapeutic aquariums (“oh, you mean a fish tank? NO, I don’t! A ‘fish tank’ is that awful 2 gallon container you bought when you were a kid to house that poor betta fish who was destined to live a short and miserable existence on the bookshelf in your bedroom) for our families and residents to enjoy.
Our Aquascapes are artful, colorful and pretty and our Nemos are doing quite well with us. Our aquariums are clean and filtered to provide for the healthiest environments for our fish.
Hey, I blogged this concept awhile back right here.
Today, the guys are busy sprucing up our aquariums so that they be pristinely clear for visiting families and children over the Holidays!
Take a peek!
AQUARIUM IN THE LOBBY SETTLING DOWN AFTER A MAKEOVER!BOB C. AND DAVE H. OVERSEE THE “CLEANUP!”5 Gallon Aquarium with LED lights in the Admissions department where I hang out!CLEAN UP CREW!GORGEOUS AQUARIUM AT REGENCY GRANDE IN DOVER!
I’ve often been accused (with merit) of being wordy and verbose in my written communications.
Although I do believe I am an articulate writer, I agree that I sometimes get carried away in my attempts to “paint in every color of the rainbow.”
It’s just that I like sharing my thoughts on whatever it is that I happen to be writing about in such a way as to do justice to the various shades and hues which color my perceptions and form my opinions.
I tend to put this approach on full display when writing about my love for Regency Nursing and Postacute Centers.
I use soaring prose and rhetoric and creative styling in my syntax and punctuations.
I even figure out a way to maximize my use of a period!
For example; I’ll write, Regency Nursing Centers offer the very best in Senior Rehab, period!
Speaking of the period, Ben Crair writing for New Republic, recently pointed out how the period was always the humblest of punctuation marks. Recently, however, it’s started getting angry. He writes; “I’ve noticed it in my text messages and online chats, where people use the period not simply to conclude a sentence, but to announce “I am not happy about the sentence I just concluded.””
Say you find yourself limping to the finish of a wearing workday. You text your girlfriend: “I know we made a reservation for your bday tonight but wouldn’t it be more romantic if we ate in instead?” If she replies, we could do thatThen you can ring up Papa John’s and order something special. But if she replies, we could do that. Then you should probably drink a cup of coffee: You’re either going out or you’re eating Papa John’s alone.
This is an unlikely heel turn in linguistics. In most written language, the period is a neutral way to mark a pause or complete a thought; but digital communications are turning it into something more aggressive. “Not long ago, my 17-year-old son noted that many of my texts to him seemed excessively assertive or even harsh, because I routinely used a period at the end,” Mark Liberman, a professor of linguistics at the University of Pennsylvania, reported. How and why did the period get so ticked off?